Privacy Policy
Last updated: January 2025
1. Introduction
Awakening Heart ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website (awakeningheart.co.uk).
2. Information We Collect
We may collect the following information:
- Contact form submissions: Name, email address, and any information you provide in your message
- Account information: If you create an account, we collect your email address and name
- Usage data: Anonymous information about how you use our website
3. How We Use Your Information
We use your information to:
- Respond to your inquiries and messages
- Provide information about retreats and sessions
- Improve our website and services
- Send relevant updates if you have opted in
4. Data Storage and Security
Your data is stored securely using industry-standard encryption and security measures. We use Supabase for our database services, which provides enterprise-grade security.
We retain your data only for as long as necessary to provide our services and fulfill the purposes outlined in this policy.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- With service providers who assist in operating our website (under strict confidentiality agreements)
6. Cookies
Our website uses essential cookies to ensure proper functionality. These cookies do not track your browsing activity on other websites. We do not use advertising or tracking cookies.
7. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us through our contact page.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.
9. Children's Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us through our contact page.